Generations Family Dental

Curious what it’s like to be a patient at Generations Family Dental? We’re taking you behind-the-scenes!

 Generations Family Dental St. Albert New Patient Experience

Ask anyone how they feel about going to the dentist and you’re likely to inflict a slight panic at the thought. We know that going to the dentist might not be high on your list of enjoyable activities—but we’d like to change your mind on that!

We believe that one of the reasons you may be uncomfortable about going to the dentist is that it can feel a little mysterious. After all, you can’t see what’s happening when the dentist or hygienist is working in your mouth. You may not fully understand the terminology being used. And in some cases, you may not even feel like you’re a part of the decision-making process when it comes to treatments or procedures you receive. We believe this has to change!

Our philosophy

Our goal at Generations Family Dental is to create a comfortable and inviting experience for our patients. We focus on building genuine connections and relationships with our patients and their families. After all, our patients are the ones who make what we do such a joy!

We strive to go out of our way to help you feel comfortable, informed and empowered when it comes to your dental health. This means thoroughly explaining all procedures and treatment options and helping you feel confident about the decisions you make. Ultimately, we want you to feel involved in your own dental health—and this starts with your very first appointment!

What happens during my first appointment?

After you’ve booked your first appointment, feel free to browse our website. You’ll find lots of useful information, some photos of our office (so that you know what to expect) and you can even get to know Dr. Hardy a little more before you come in. Feel free to stalk us on Instagram too!

When you arrive for your first appointment, come introduce yourself at the front desk. We’ll gather some patient information and then you can get settled in our inviting waiting room. Enjoy a beverage while you wait or just relax. If you have kids, they’ll love our play area!

When it’s time for your appointment, we’ll bring you back to the patient area and go through a comprehensive dental evaluation with you. It’s important to us that we get to know you and your dental history. We set aside a lot of time for your first appointment so that you can ask any questions you might have without feeling rushed.

During our time together, we’ll also take the time to listen to any dental concerns you have so that we can properly diagnose any issues. Anything we uncover will be shared with you and we’ll always present all available treatment options so that you can decide the best option for your personal situation. Depending on the complexity, we may be able to begin treatment during your first visit. If not, we will advise you on any follow-up appointments that will be needed. We strive to keep you informed and comfortable throughout your whole appointment.

Do I need to bring anything to my first appointment?

When you book your first appointment, we’ll give you a heads up about anything that you might need to bring along. This may include any dental insurance you have, a list of your current medications, and x-rays taken by your previous dentist, if applicable. If you have any questions about what you need to bring for your specific situation, don’t be afraid to reach out.

How much will my first appointment cost?

Fees will vary from patient to patient because every situation is different. The cost of your appointment will depend on what your immediate concerns are and which services you selected to have performed. 

When it comes to treatment options, we try to keep our recommendations as conservative as possible and focus on what is truly necessary to keep your teeth strong and healthy. We also follow the 2020 Alberta Dental Fee Guide and we can direct bill your insurance company. This ensures that there are no surprises when it comes to our fees or your invoice.

How do I get started?

The best way to get started is to phone our office and book a consultation. You can also request an appointment on our website. We’ll walk you through the process and get you booked in for your first appointment. We can’t wait to meet you and welcome you to the Generations family!





Botox and Dysport is a natural purified protein that relaxes wrinkle causing muscles, creating a smoothed and improved appearance. It blocks signals from the nerves to the muscles. The injected muscle can’t contract. That makes the wrinkles relax and soften. Botox and Dysport is most often used on forehead lines, crow’s feet (lines around the eye), and frown lines.  Botox is a simple and quick, minimally invasive treatment that delivers dramatic results with no down time.


Some areas that Botox/Dysport is commonly used for…


Frown Lines, Forehead Lines, Crow’s Feet

~Giving us the look of tired, worried and anger.  The benefits of Botox will last up to 4 months and in some cases (25%) up to 6 months.

TMD- Temporal Mandibular Dysfunction

~25% of the population seek TMD care at some point in the life for muscle hyperactivity and dysfunction- clenching and bruxism. Disk displacement, trauma, disease or stress.

Call us today for your Complimentary Consultation: 780-460-8707



You are entitled to receive up to 30% OFF in Dental Services.
Generations Family Dental is part of the Discount Network Program and we are happy to serve you.

An oral exam and cleaning is $0.00 with your University Dental Insurance Plan.
(please watch your plan maximums per benefit year)



You can also request your appointment directly from our website just click on the appointment request and one of our team members will contact you to arrange an appointment with Generations Family Dental.

What Causes Cavities Really?

Frustrated because you are brushing and flossing and doing everything we are telling you to do and you are STILL getting cavities? Why is it that someone I know never brushes their teeth and NEVER gets a cavity?

Development of dental decay is a dynamic process with many factors that play a roll. Brushing, flossing and proper maintenance is only part of the equation. Often the other factors are what are overlooked and equally as important in development of decay. Let’s look for a minute at how a cavity develops.

There is a bacteria that lives in the normal population of your mouth’s organisms called Streptococcus mutans. When you brush your teeth and floss, you remove this bacteria with the normal flora, but it quickly returns. This bacteria itself is not harmful, but every time you eat anything with sugar this bacteria produces acid as a byproduct. The acid etches your tooth like acid etches glass and damages the surface. This damage progresses slowly until you have a cavity that your dentist needs to fix. This bacteria is not present in everyone’s mouth as part of their flora so that is why some people can go a lifetime with bad habits and not develop a cavity.

There is sugar in most foods and the bacteria does not discriminate whether it came from a grape or a glass of milk or a candy bar. All sugar is taken up equally by the Streptococcus mutans and metabolized. So this being said, it is not possible to avoid eating sugar as part of your daily diet. After consuming any food containing sugar, processed or organic, the mineral in your saliva takes 30 minutes to neutralize the acidic environment causing damage to your teeth. The damage to the enamel of your teeth from the limited exposure is re-mineralized and there is no harm to the teeth. The scale remains balanced and cavities do not form.

What happens in this process that the scale would tip towards cavity formation? If you are ingesting a food or beverage with sugar over a long period of time, or are a frequent snacker you are dramatically increasing the amount of time your teeth are being exposed to the acid produced by the bacteria. For example if you take all morning to get through a cup of coffee containing cream or snack on one grape at a time while reading a book or doing chores, your teeth are going to be exposed to more acid causing demineralization. Your saliva will not have the time to adequately repair the damage before the next acid attack happens and the scale is tipped towards decay development.

So what can I do to event decay other than brushing and flossing and removing this harmful bacteria if there is sugar harming my teeth in even the healthy foods I eat? It is important to limit the amount of snacking you do on foods containing sugar. If you want to curl up with a good book and a snack choose a vegetable instead of a fruit. Rinsing your mouth with water will help neutralize the acid exposure to your teeth. Also giving your kids cheese or nuts that contains a healthy fat that coats and protects the teeth with fruit to create a layer of protection to any acid exposure is very helpful. Some medications can make your mouth very dry and limit the ability for your saliva to neutralize any acid attack can be very harmful. It is important to rehydrate the mouth with water instead of juice or any other sugar containing beverage. Chewing sugarless gum to stimulate saliva flow is also very helpful. If you are still having decay develop ask your dentist about products we can give you to add the mineral back into the teeth and neutralize acid exposure.

If you remember these three things; brush and floss your teeth regularly, especially at night to give your teeth the full 8 hours while you are sleeping to re-mineralize; limit exposure to sugar by snacking on foods not containing sugar or be mindful of the time you are taking eating these foods; and visit your dentist regularly to identify any small problems early to discuss strategies to reverse these processes before an actual procedure is necessary; you will be smiling at your next check up!!